Privacy Policy

Arraish.ae Privacy Policy

At Arraish.ae, your privacy is our top priority. We are dedicated to safeguarding your personal information and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website or purchase our premium blue pottery ceramics.

Arraish.ae is owned and operated by ChampX Digital FZ LLC, a limited liability company registered in the UAE (Commercial License Number: 45002875). If you have any questions or concerns, please contact us via:

Collection of Personal Information

When you interact with Arraish.ae (the “Site”), we may collect the following information:

  1. Device Information:

    • Web browser type
    • IP address
    • Time zone
    • Cookies installed on your device

  2. Order Information:

    • Name
    • Billing and shipping address
    • Payment details (e.g., last four digits of your card number, payment method)
    • Email address
    • Phone number (for updates or inquiries, including WhatsApp communication)

  3. Communication Preferences:

    • Email subscriptions for newsletters, offers, or promotional updates.

This data, collectively referred to as “Personal Information,” is gathered to provide you with an optimal shopping experience.

Use of Personal Information

We utilize your personal information to:

  1. Process and deliver your orders of premium blue pottery ceramics.
  2. Communicate with you about your purchases, shipping, or customer support inquiries (via email, phone, or WhatsApp).
  3. Improve the functionality of our website and enhance your shopping experience.
  4. Provide personalized recommendations based on your preferences and browsing history.
  5. Comply with legal and regulatory requirements, such as fraud prevention and identity verification.
  6. Display targeted advertisements for relevant products and promotions.

Security Measures

We employ industry-standard security measures to protect your personal information, including:

  1. Encryption: Data transmissions are encrypted for secure communication.
  2. PCI DSS Compliance: Payment processing adheres to global security standards.
  3. Physical and Digital Safeguards: Secure storage of your data to prevent unauthorized access.
  4. User Responsibility: You are responsible for safeguarding your login credentials and devices.

Sharing Personal Information

We may share your personal information with trusted third-party service providers for the following purposes:

  1. Order fulfillment, including payment processing and shipping.
  2. Marketing and advertising campaigns tailored to your preferences.
  3. Compliance with legal obligations or responding to lawful requests.

Our partners are contractually obligated to use your data solely for the specified purposes and to maintain its confidentiality.

Behavioral Advertising

We use your data to provide interest-based advertisements on platforms such as Google and Meta. These ads may highlight our unique blue pottery collections, including dinner plates, bowls, and serving dishes.

To manage your advertising preferences, you can adjust your settings on these platforms or opt out entirely.

Cookies and Tracking Technologies

To enhance your browsing experience, we use cookies that allow us to:

  1. Track and store items in your cart.
  2. Analyze user behavior for website performance improvements.
  3. Personalize your shopping experience by remembering your preferences.
  4. Display relevant ads and promotions tailored to your interests.

You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to:

  1. Fulfill your orders and related transactions.
  2. Comply with legal obligations.
  3. Address returns, exchanges, or warranty claims.

To request data deletion, email us at customercare@arraish.ae or contact us via WhatsApp at +971 50 358 3732.

Do Not Track Signals

Our website does not alter its data collection practices in response to “Do Not Track” signals from web browsers.

Your Rights

You have the following rights concerning your personal information:

  1. Access to the personal data we hold about you.
  2. Correction of inaccurate or incomplete information.
  3. Opt-out of marketing communications at any time.
  4. Request the deletion or restriction of your personal information.

For assistance, contact us via:

Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies independently before interacting with them.

Updates to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Updates will be reflected on this page, and significant changes will be communicated directly.

Contact Us

If you have any questions or concerns about your privacy, feel free to reach out to us at:

ChampX Digital FZ LLC
Phone/WhatsApp: +971 50 358 3732
Email: customercare@arraish.ae