Terms and Conditions

Welcome to Arraish.ae, your trusted destination for premium blue pottery ceramics. These Terms and Conditions govern the use of our website and affiliate services. By using Arraish.ae, you agree to comply with the latest terms outlined here. We reserve the right to amend these Terms and Conditions at any time, and it is your responsibility to stay updated.

 

About Us

Arraish.ae is owned and operated by ChampX Digital FZ LLC, a limited liability company registered in the United Arab Emirates (Commercial License Number: 45002875).
For inquiries, contact us at:

WEBSITE TERMS

Eligibility

To use the Arraish.ae website, you must:

  1. Be at least 18 years of age.
  2. Have the legal capacity to make payments.
  3. Agree to these Terms and Conditions.
  4. Use the website for personal, non-commercial purposes.

We reserve the right to decline orders that we suspect are intended for commercial use or violate these terms.

Registration

You may use the website as a guest or create an account for faster checkouts. When registering, you are responsible for:

  • Providing accurate, current, and complete personal and payment details.
  • Safeguarding your account information and notifying us immediately if you suspect unauthorized access.

Arraish.ae is not liable for any losses incurred due to your failure to secure your account credentials.

Payments

Arraish.ae accepts the following payment methods:

  • Visa
  • Mastercard
  • Cash on Delivery (available only within the UAE)
  • Apple Pay

Payments are processed upon order placement. Orders may be declined if payments are not successfully authorized.

Prices

  • Prices are displayed in AED (United Arab Emirates Dirham).
  • Additional shipping or handling fees may apply and will be disclosed at checkout.
  • If paid in a foreign currency, the exchange rate set by your card issuer applies.

Shipping and Delivery

  • Arraish.ae offers delivery services within the UAE.
  • Delivery times may vary depending on your location and product availability.
  • Risk of loss transfers to the buyer upon successful delivery.

For more details, please refer to our Shipping Policy.

Returns and Refunds

For information regarding returns and refunds, please refer to our Refund and Exchange Policy.
In summary:

  1. Returns and exchanges are accepted for unused, undamaged items in original packaging within the stated time frame.
  2. Refunds are processed via the original payment method.

Damaged or Incorrect Products

If you receive an incorrect or damaged product:

  • Contact us immediately at customercare@arraish.ae or via WhatsApp at +971 50 358 3732.
  • Provide photos of the damaged or incorrect item for assessment.
  • Replacement items will be prioritized for delivery.

Copyrights and Intellectual Property

All content on Arraish.ae, including but not limited to images, text, designs, and logos, is the intellectual property of ChampX Digital FZ LLC.

  • Unauthorized reproduction, modification, or distribution of website content is prohibited.
  • All rights are reserved under copyright laws.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of Arraish.ae shall be resolved in UAE courts.

Disclaimer

  • Arraish.ae disclaims any liability for special, incidental, or consequential damages, including loss of property or personal injury, arising from the use of our products.
  • The maximum liability is limited to the purchase price of the product.
  • We make every effort to ensure product descriptions and prices are accurate but cannot guarantee error-free listings.

Changes to the Terms

Arraish.ae reserves the right to modify these Terms and Conditions without prior notice. Continued use of the website constitutes acceptance of the updated terms.

Frequently Asked Questions

What if I receive an incorrect product?

If you receive the wrong product, contact us immediately via email or WhatsApp. We will arrange for the correct product to be delivered on priority.

What if my item is damaged during delivery?

In case of damage, please refer to our Refund and Exchange Policy for guidance on replacements or refunds.

Contact Us

For questions or concerns, please reach out to us via:

Owned and operated by ChampX Digital FZ LLC
Commercial License Number: 45002875

Thank you for choosing Arraish.ae for your premium blue pottery ceramics. We look forward to serving you!